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The Chris&Alley Club
Our Loyalty Programme

Welcome to the Chris&Alley Club.

Our loyalty programme is FREE and designed to spoil and delight you, our most loyal customer!

You will automatically be enrolled in the programme if you have an account with our store or shop online. Loyalty points can be earned every time you purchase one of our products, either in store or online or when you book one of our amazing treatments. Shop now to start earning points & start your journey to glowing skin

How does it work?
Online Rewards
In-store Rewards
Online Rewards

You can earn online rewards points for every purchase made on our online store. You can further earn points for ratings, reviews and when celebrating your birthday! Points can be spent when stocking up on your favourite products via our online store.

Please note that our online rewards points can only be used for discount when ordering products on Chris&Alley website and cannot be used as discount for any in-store purchases or treatments.

Purchase products online and earn points for every R1 spent.

Upgrade Your Loyalty Levels and get rewarded more and more based on loyalty Tier.

Earn 300 points for liking us on Facebook or Instagram.

Write us a product review and earn 750 points for each review you write.

Celebrating your birthday? Here's 1500 points, on us!

Refer a Friend and Both of you get a R50 Voucher's to spend on the Chris&Alley online store

Use your points for online purchases. Save R1 for every 30 accumulated points.

Use your points for FREE Shipping when purchases are under the minimum spend for Free Shipping.

Be sure to keep an eye out for loyalty point promotions on selected products and services where you could earn bonus loyalty points.
*Ts & Cs apply

Online Loyalty Levels

Rewards that grow with you — a little thank-you for choosing Chris & Alley as part of your skin journey.

Each tier builds on the last — your perks evolve, never reset. The higher you rise, the more your glow is rewarded.

Online Points

Newbie

Spend R0 – R3,500

Newbie Tier Icon

"You've upgraded from 'water is my skincare' to 'I own a cleanser'. Welcome to the glow-up."

Perks:

  • Birthday reward: R100 (3,000 pts)
  • Exclusive insider perks
  • Samples with every order
  • C&A online skincare support
Online Points

Fan

Spend R3,500+

Fan Tier Icon

"Your bathroom shelf is starting to look like a science lab, and honestly? We're here for it."

Everything in Newbie, plus:

  • Birthday reward: R150 (4,500 pts)
  • Extra samples in every order
  • Fast shipping
  • Exclusive promo previews
Online Points

Favourite

Spend R7,500+

Favourite Tier Icon

"You now speak fluent 'Hyaluronic Acid'. Your skin is blinding enemies with its radiance."

Everything in Fan, plus:

  • Birthday reward: R300 (9,000 pts)
  • Double samples every order
  • Next-order savings (T&Cs)
  • Early access to GWP
Online Points

Insider

Spend R15,000+

Insider Tier Icon

"You give unsolicited (but excellent) skincare advice. You're not just on the journey; you're drawing the map."

Everything in Favourite, plus:

  • Birthday reward: R500 (15,000 pts)
  • R500+ in-store treatment vouchers
  • Exclusive remote skincare consultation (worth R300+)
  • Priority stock during sales
  • VIP promos & launch invites
Online Points

VIP

Spend R20,000+

VIP Tier Icon

"Your skin's future is brighter than your phone at 3 AM. You're not just a client; you're skincare royalty."

Everything in Insider, plus:

  • Birthday reward: R750 (22,500 pts)
  • Double loyalty points (6% back)
  • In-store skin scan (R350+) & report (R200+)
  • R750+ in-store treatment vouchers
  • C&A curated merch
  • First opportunity to pre-order major sales
  • Priority dispatch & fastest shipping

FAQ's

  • The loyalty programme is free of charge. It is a value-added programme to make you feel good, we want to reward you for taking care of your wellness.

    • Online
      You will automatically be enrolled in the programme once you become a registered user on this website. You can then earn points for leaving reviews, liking us on social media and for every purchase you make. We notify you via email whenever you earn and we will even reward you with points on your birthday. These points can then be used for discounts when making purchases. Points will never expire.
    • In Store
      Depending on your loyalty level you earn points per rand spent on in store product and treatment purchases. These points can be used to purchase/discount qualifying services and treatments.
    • Online
      If you already have an existing Chris&Alley account then you will be automatically signed up for the loyalty programme. If not, you are can simply sign up by clicking on the rewards widget in the bottom right corner of the screen, or simply click here to signup (*Take note: You can only redeem points if you have an online account, please make sure to login to yuour online account in order to redeem points)
    • In Store
      You are automatically enrolled in our loyalty programme once we have collected your details in store.
    • Online
      You save R1 off your next purchase for every 30 points you earn.
    • In Shop
      Each loyalty level has their own points value per R1 spend. Points range from 15 points per R1 to 70 points per R1.
    • Online
      You can earn 750 points for each product review you write. You will receive a review request from us 14 days after making a purchase.
    • In Store
      You will receive a WhatsApp message from us after visiting our salon containing a review request. Share your experience with us and you could earn 10 000 points for in-store use.
    • Online
      Once a year you will be notified via email that you have earned birthday points. Please remember to set you birthday. If you are a registered user on the website, you can use the rewards widget in the lower right corner of your screen to access your loyalty programme settings. Simply navigate to “Ways To Earn” and click on “Edit Date”.
    • In Store
      We will send you a once off voucher code every year for your birthday associated with your loyalty level. You will be able to redeem your voucher during your birthday month. E.g., Redeem your voucher anytime during your birthday month. If you’re birthday falls on the 20th of a month, you will have the entire month to redeem your voucher.
      Please be sure that your date of birth is set on your customer profile. You can set this date yourself using the Chris&Alley mobile app or ask us to set it for you in store.
    • Online
      If you are a registered user on the website, you can use the rewards widget in the lower right corner of your screen to see how many points you have available. You can also click here to pop-up the widget (*Make sure you are signed in to view your points)

    • In Store
      There are various ways to check your loyalty points. 

    - Visit www.bookings.chrisalley.co.za  and sign into your profile to check your loyalty points balance. 

    - Send an email to info@chrisalley.co.za. Be sure to include “Loyalty Points Balance” to the subject line. 

    - Download the Chris&Alley app to access your profile and details.  

    - Enquire in-store. 

    - Call any of our branches and enquire telephonically. 

    - Subscribe to receive email/WhatsApp communication. 

  • We are so happy that you can redeem your points and spoil yourself!

    Note: Loyalty Point Discount Vouchers can only be used on purchases of over R700.

    If you would like to use on smaller purchases, opt for a Free shipping Voucher instead.

    Redeeming Points

    1. Click on the Loyalty widget and login.

    2. Select Redeem.

    3. Choose how much of your points you would like to use and the value associated.

    4. Select Redeem, a discount code will be generated which you can use in Cart or at Checkout

    Happy Shopping!

Unlimited Earnings

We believe you deserve to feel beautiful & spoiled, that is why you earn points with every R1 you spend.

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Birthday Spoils

You will be rewarded with 1500 online rewards points on your birthday.

Endless Rewards

Our online rewards points never expire! Giving you all the more reason to spoil yourself.

In-Store Rewards

You can earn in-store rewards points every time you purchase one of our products in store or book one of our amazing treatments. You can further spoil your senses by spending rewards points on Chris&Alley treatments, experiences and special in-store discounts based on your rewards level.

Please note that our in-store rewards points can only be used for discount when purchasing products or booking treatments in store, and cannot be used when ordering products on the Chris&Alley website.

Purchase products or book a treatment in store and earn points for every R1 spent. Earn points according to your loyalty level. 

Earn double points when re-booking a treatment & attending. 

We will send you a review request after visiting our salon. Let us know what you think and you can earn 10 000 points.  

Refer a friend and earn 20% off your next treatment. 

Share your feedback with other guests via our online feedback system and earn 10 000 points.

Be sure to keep an eye out for loyalty point promotions on selected products and services where you could earn bonus loyalty points.
*Ts & Cs apply.

In-Salon Loyalty Levels

Our in-salon tiers celebrate your ongoing commitment to wellness. Earn points, enjoy birthday rewards, and move up as your yearly spend grows.

Tiers build on each other — the more you visit, the more you’re rewarded.

In-Store Points

Newbie

Annual spend: R1 – R3,300

Newbie Tier Icon

You’ve just started your wellness & beauty journey with Chris&Alley.

Perks:

  • Earn 15 points per R1 spent
  • Receive a R100 birthday voucher
  • Remain Newbie with R1–R3,300/yr; spend more to advance to Fan
In-Store Points

Fan

Annual spend: R3,301 – R13,000

Fan Tier Icon

A firm Chris&Alley fan — investing in your wellness journey.

Everything in Newbie, plus:

  • Earn 30 points per R1 spent
  • Receive a R300 birthday voucher
  • Remain Fan with R3,301–R13,000/yr; spend more to advance to Favourite
In-Store Points

Favourite

Annual spend: R13,001 – R38,000

Favourite Tier Icon

A Chris&Alley favourite — devoted to your wellness.

Everything in Fan, plus:

  • Earn 50 points per R1 spent
  • Receive a R500 birthday voucher
  • Remain Favourite with R13,001–R38,000/yr; spend more to advance to Insider
In-Store Points

Insider

Annual spend: R38,001 – R45,000

Insider Tier Icon

A true insider — you know the secrets to glowing skin.

Everything in Favourite, plus:

  • Earn 65 points per R1 spent
  • Receive a R650 birthday voucher
  • Remain Insider with R38,001–R45,000/yr; spend more to advance to VIP
In-Store Points

VIP

Annual spend: R45,001+

VIP Tier Icon

Congratulations — you’ve reached the top of our loyalty levels and will be rewarded accordingly.

Everything in Insider, plus:

  • Earn 70 points per R1 spent
  • Receive a R1000 birthday voucher
  • Maintain VIP with R45,001+ per year

Endless Rewards

We believe you deserve to feel beautiful & spoiled, that is why you earn points with every R1 you spend based on your loyalty level.

Birthday Spoils

You will be rewarded with a Chris&Alley voucher to spoil yourself during your birthday month.

365 Days of Rewards

You have an entire year to redeem your Chris&Alley loyalty rewards – 365 more reasons to spoil yourself.