Welcome to the Chris&Alley Club.
Our loyalty programme is FREE and designed to spoil and delight you, our most loyal customer!
You will automatically be enrolled in the programme if you have an account with our store or shop online. Loyalty points can be earned every time you purchase one of our products, either in store or online or when you book one of our amazing treatments. Shop now to start earning points & start your journey to glowing skin
You can earn online rewards points for every purchase made on our online store. You can further earn points for ratings, reviews and when celebrating your birthday! Points can be spent when stocking up on your favourite products via our online store.
Please note that our online rewards points can only be used for discount when ordering products on Chris&Alley website and cannot be used as discount for any in-store purchases or treatments.
How do I earn points online?
Purchase products online and earn points for every R1 spent.
Earn 300 points for liking us on Facebook or Instagram.
Write us a product review and earn 750 points for each review you write.
Celebrating your birthday? Here's 1500 points, on us!
Refer a Friend and Both of you get a R50 Voucher's to spend on the Chris&Alley online store
Use your points for online purchases. Save R1 for every 30 accumulated points.
Use your points for FREE Shipping when purchases are under the minimum spend for Free Shipping.
Be sure to keep an eye out for loyalty point promotions on selected products and services where you could earn bonus loyalty points.
*Ts & Cs apply.
You can earn in-store rewards points every time you purchase one of our products in store or book one of our amazing treatments. You can further spoil your senses by spending rewards points on Chris&Alley treatments, experiences and special in-store discounts based on your rewards level.
Please note that our in-store rewards points can only be used for discount when purchasing products or booking treatments in store, and cannot be used when ordering products on the Chris&Alley website.
How do I earn points in store?
Purchase products or book a treatment in store and earn points for every R1 spent. Earn points according to your loyalty level.
Earn double points when re-booking a treatment & attending.
We will send you a review request after visiting our salon. Let us know what you think and you can earn 10 000 points.
Refer a friend and earn 20% off your next treatment.
Share your feedback with other guests via our online feedback system and earn 10 000 points.
Be sure to keep an eye out for loyalty point promotions on selected products and services where you could earn bonus loyalty points.
*Ts & Cs apply.
Loyalty Levels
Newbie
Fan
Favourite
Insider
VIP
FAQ's
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The loyalty programme is free of charge. It is a value-added programme to make you feel good, we want to reward you for taking care of your wellness.
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- Online
You will automatically be enrolled in the programme once you become a registered user on this website. You can then earn points for leaving reviews, liking us on social media and for every purchase you make. We notify you via email whenever you earn and we will even reward you with points on your birthday. These points can then be used for discounts when making purchases. Points will never expire. - In Store
Depending on your loyalty level you earn points per rand spent on in store product and treatment purchases. These points can be used to purchase/discount qualifying services and treatments.
- Online
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- Online
If you already have an existing Chris&Alley account then you will be automatically signed up for the loyalty programme. If not, you are can simply sign up by clicking on the rewards widget in the bottom right corner of the screen, or simply click here to signup (*Take note: You can only redeem points if you have an online account, please make sure to login to yuour online account in order to redeem points) - In Store
You are automatically enrolled in our loyalty programme once we have collected your details in store.
- Online
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- Online
You save R1 off your next purchase for every 30 points you earn. - In Shop
Each loyalty level has their own points value per R1 spend. Points range from 15 points per R1 to 70 points per R1.
- Online
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- Online
You can earn 750 points for each product review you write. You will receive a review request from us 14 days after making a purchase. - In Store
You will receive a WhatsApp message from us after visiting our salon containing a review request. Share your experience with us and you could earn 10 000 points for in-store use.
- Online
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- Online
Once a year you will be notified via email that you have earned birthday points. Please remember to set you birthday. If you are a registered user on the website, you can use the rewards widget in the lower right corner of your screen to access your loyalty programme settings. Simply navigate to “Ways To Earn” and click on “Edit Date”. - In Store
We will send you a once off voucher code every year for your birthday associated with your loyalty level. You will be able to redeem your voucher during your birthday month. E.g., Redeem your voucher anytime during your birthday month. If you’re birthday falls on the 20th of a month, you will have the entire month to redeem your voucher.
Please be sure that your date of birth is set on your customer profile. You can set this date yourself using the Chris&Alley mobile app or ask us to set it for you in store.
- Online
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- Online
If you are a registered user on the website, you can use the rewards widget in the lower right corner of your screen to see how many points you have available. You can also click here to pop-up the widget (*Make sure you are signed in to view your points)
- In Store
There are various ways to check your loyalty points.
- Visit www.bookings.chrisalley.co.za and sign into your profile to check your loyalty points balance.
- Send an email to info@chrisalley.co.za. Be sure to include “Loyalty Points Balance” to the subject line.
- Download the Chris&Alley app to access your profile and details.
- Enquire in-store.
- Call any of our branches and enquire telephonically.
- Subscribe to receive email/WhatsApp communication.
- Online
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We are so happy that you can redeem your points and spoil yourself!
Note: Loyalty Point Discount Vouchers can only be used on purchases of over R700.
If you would like to use on smaller purchases, opt for a Free shipping Voucher instead.
Redeeming Points
1. Click on the Loyalty widget and login.
2. Select Redeem.
3. Choose how much of your points you would like to use and the value associated.
4. Select Redeem, a discount code will be generated which you can use in Cart or at Checkout
Happy Shopping!