Frequently Asked Questions

Please read the following carefully before purchasing cosmelan® 2. 

Customer Reviews

Based on 22 reviews
95%
(21)
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5%
(1)
A
Anonimous
Bad choice

I think the product was a bad choice for me, I am at 4 weeks and my skin looks horrible, its almost like you need to stay at home if you are using this, also, you dont have severe pigmentation this might be a bad choice for you too, it feels like a bleaching cream.

Dear valued customer,

Thank you for taking the time to share your experience with our mesoestetic Cosmelan 2 Maintenance Cream. We apologize that the product did not meet your expectations. We understand that each individual's skin may react differently to products and we apologize for any inconvenience this may have caused you.

We would like to assure you that the Cosmelan treatment is excellent at not only treating hyperpigmentation but overal skin texture and kindly note it is not a bleaching cream.

We encourage clients to always use the full at home after care protocol for barrier repair and spf protection which is essential when using the Cosmelan.

We have also found that clients may use too much of the product hoping to get to their desired result sooner, but using more will increase sensitivity and pigmentation might seem darker on certain areas as it moves to the surface, this is all normal effects from the treatment and 4weeks is still very early.
You should only use a pea sized amount, once a day, specially if you are a first time user.

We would like to assist you further to make sure you can complete your treatment safely at home, could you send us a few images of your skin and how you are using your products?

You can send it to: liezle@chrisalley.co.za

Best regards,
Liezle
Customer Service Team

P
Palesa
🌈 Great product, highly recommended.

🌈 Great product, highly recommended.

P
Palesa Ntoagae
Swift same day delivery, amazing packaging and great product!

I’m on my second bottle of this maintenance cream. There’s a visible, great difference since I started and my skin looks so great I no longer wear make up. Thank you for the swift same day service team C&A!

T
Tebogo
5 Stars

Very Good

L
Lireze
The results are wonderful, will definitely be back for more professional skin care

The results are wonderful, will definitely be back for more professional skin care

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