Know how to Navigate Black Friday & Cyber Monday

The Sale of the Season FAQ's & Guidance

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🖤 C&A Insider Tip

Our clients love shopping with Chris&Alley because every product you see is physically stocked in our own warehouse — ready to ship the same day your order is placed.

No drop-shipping. No supplier delays. Just fast, reliable delivery and the service you know us for.

Once you buy from chris&alley this November you automatically enter the BIGGEST give away of the year, with 3 Cosmelan 2's, Lamelle, Kalahari and more being given away. You only enter once your order is placed with Chris&Alley. This is an exclusive promotion to C&A. See details below on each Prize and Give away.
We carry 100% of stock in our warehouse — no drop-shipping, no supplier delays. Every product you see is on our shelves, ready to dispatch.
Enjoy free express or same-day delivery on all orders over R400 (location dependent).
Earn points even during Black Friday! Keep your rewards flowing while you save.
Our expert skincare team is available all week to help you choose the right products and routines.

Your glow-up starts here. Three winners will each receive a Cosmelan 2 depigmenting treatment from Mesoestetic, the global gold standard in pigmentation correction.

Valued at R6 499 each, this professional formula is trusted by experts worldwide to restore clarity, balance, and radiance.

Because your skin deserves more than a glow — it deserves confidence.
How to Enter:

Purchase 2 or more Mesoestetic products and get automatically entered into the draw.

💫 Bonus: Purchases made in-clinic earn a double entry.
Experience intelligent skincare at its best with Optiphi’s luxury hamper — crafted for protection, hydration, and rejuvenation.

Includes:

• Full-size Facial Cleanser

• Full-size Hydration Therapy

• Solar Spritz SPF 30

• Free branded Optiphi Gift

Valued at over R2 575, this collection refines and restores your skin barrier beautifully.
How to Enter:

Purchase 2 or more Optiphi products and get automatically entered into the draw.
Inspired by nature and perfected by science, Kalahari and K Phyto Ceuticals bring balance, calm, and nourishment to every routine.

This R1 000 hamper includes a Facial Cleanser, Toning Lotion, and Essential Day Cream — a simple ritual of radiant skin and natural beauty.
How to Enter:

Purchase 4 or more Kalahari or CF Ceutical products to be automatically entered into the draw.
Discover skin protection redefined with Colorescience, where beauty meets dermatological care.

Win a R5 000 hamper featuring the Barrier Pro Cleanser, Barrier Pro Moisturiser, and Brush-On Shield Matte SPF 50.

Defend, perfect, and glow — every day, the Colorescience way.
How to Enter:

Purchase 2 or more Colorescience products and get automatically entered into the draw.

Bring the brilliance of Beverly Hills to your skincare shelf with Dr. Nassif MD.

One lucky winner will receive a R3 649 hamper featuring the Pure Hydration Cleanser, Even Correct Renew Pads (30), and Soft Focus Day Cream — a clinical trio designed to hydrate, refine, and visibly rejuvenate.
How to Enter:

Purchase 3 or more Nassif MD products to be automatically entered into the draw.
Step into the world of advanced skin science with Lamelle, South Africa’s leader in results-driven formulations.

One lucky insider will win a Lamelle Product & Treatment Hamper worth R10 000, combining clinical-grade skincare with a professional in-clinic experience.

✨ Because when innovation meets care — your skin transforms.
How to Enter:

Purchase 2 or more Lamelle products and you’ll be automatically entered into the draw.
You’re still in luck — at Chris & Alley, everyone’s treated like a VIP. Enjoy exclusive gifts with purchase, earn loyalty points, receive complimentary samples, and discover a few hidden surprises along the way. ✨

At Chris & Alley, we believe loyalty deserves priority. Our pre-order window gives you early access to secure your favourites before the sale goes live. It’s your chance to order ahead, guarantee your stock, and skip the rush — reserved exclusively for our most loyal clients.
Add your favourites to cart now — so you can check out fast when the sale starts.
Join Insider Access for first dibs and early checkout privileges. Link to subscribe here

Watch your inbox and WhatsApp — each brand launches at a different time.
Use instant payments (Card, SnapScan, Pay, Apple Pay, Google Pay, OZOW) to confirm stock immediately.

Please note we experience high volumes of Orders During BFCM and Pre-Oder Time frames. Shipping Delays are to be expected beyond our standard Shipping Promises.

Terms & Conditions

Black Friday Terms & Conditions

Free Gifts – While stocks last. May be substituted if unavailable.

Incorrect Code Use – Codes can’t be added after checkout. Cancel & reorder if missed.

Loyalty Points – Earn during sale; however a redemption paused between 06 Nov–2 Dec.

Sampling & Usage Instructions – Refer to product pages; printed instructions limited.

Returns & Exchanges – Unopened goods may be returned within 10 days for store credit.

Brand Exclusions – Some brands and gift cards may be excluded; see product page.

Delivery Delays – Expect delays on the usual C&A time frames, this is due to higher volumes experienced at both C&A and our courier partners. Rest assured we are working 7 days a week and have extra hands to ensure we get your spoils to you as soon as possible. Same days may be delayed and not available during this time.

Support Delays – Replies may take up to 72 hours; use email support@chrisandalley.co.za

For General Store related T&C's please see our full T&C's.

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