I’m absolutely blown away by the service from Chris & Alley! As someone who's been burned by online shopping before, I was a little nervous making my first purchase, but they have completely exceeded my expectations. I placed my order at 9:58 AM, and by 2:55 PM the same day, my product arrived.
When I opened the box, I was greeted by the most beautiful scent and a lovely surprise: a handwritten note expressing appreciation for my first order, a thoughtful sample of another product, a brochure and my product that I purchased — all nestled in that charming hay packaging you see with presents. The attention to detail was amazing, and it made me feel truly valued as a customer.
What also stood out was their loyalty program which, which adds even more value to the experience. Plus, the communication throughout the entire journey was seamless, keeping me informed every step of the way.
The entire experience was just so pleasant, and I can honestly say I’ll be purchasing all my beauty products from them going forward. Highly recommended for anyone looking for top-notch products and exceptional service. Chris & Alley has earned my trust and loyalty!